Search

NativeAdVantage 10-Q2BA:

(10 Questions 2B Answered)

What do you do best?
What makes you the best?
Biggest success?
What are your aspirations?
Most challenging moment?
Favorite Motto?
Favorite People?
Favorite Places?
Favorite Products?
Current Passions?


Featured NativeAdVantage:

Andy Weir: Author of "The Martian"

John Philipson: VP, Six Senses Resorts

Tom Sito: Chair of Animation, USC Film School

Elizabeth Wynn: Broker, Sotheby's RE

Leonard Greenhalgh: Professor, Tuck-Darmouth)

Ryan Blair: NY Times Best Selling Author/Entrepreneur

 

Featured NativeAdVice:

Shai Reshef: Founder of University of the People

Paul D'Arcy: SVP of Indeed

Susan Hatje: GM of Mandarin Oriental, NY

Dan Laufer: Co-Founder of RentLingo

Hilary Laney: President of Tri-Digital

Greg Marsh: Co-Founder of onefinestay

Omar Qari: Co-Founder of Abacus

Gabriell Weinberg: Founder of DuckDuckGo

Stacy Rauen: E-I-C of Hospitality Design Mag

Jon Gray: CRO of HomeAway

Joe Speiser: Co-Founder of LittleThings.com

Ben McKean: Co-Founder of HungryRoot

John Boiler: Founder/CEO of 72andSunny

Wayne Pacelle: CEO of The Humane Society of the US

Tom Guay: GM at The Sagamore Resort

Dr. Alejandro Junger: Founder of The Clean Program

Rob Flaherty: CEO of Ketchum

Neil Thanedar: Founder/CEO of LabDoor

Andy Grinsfelder: VP of Sales/Marketing, Delaware North Resorts

Laura Frerer-Schmidt: VP/Publisher of Women's Health

Avi Steinlauf: CEO of Edmunds.com

Kathy Bloomgarden: CEO of Ruder Finn

Gabriel Flateman: Co-Founder/CTO of Casper

Mark Bartels: CEO of StumbleUpon

Bill Hagelstein: President/CEO of RPA

Adam Singolda: Founder/CEO of Taboola

Jonathan Plutzik: Proprietor of The Betsy-South Beach

Jessica Scorpio: Founder/VP of Marketing at GetAround

Ralph McRae: CEO of Leading Brands

Warren Berger: Bestselling Author

Liz Kaplow: Founder/CEO of Kaplow Communications

Dave Girouard: Founder/CEO of UpStart

Dave Asprey: Founder of BullectProof Executive

Douglas C. Smith: President of EDSA

Val Difebo: CEO of Deutsch NY

Guido Polito: CEO of Baglioni Hotels

Doyle Graham, Jr.: CEO of Valencia Group

Oscar Farinetti: Founder of Eataly

Angelo Sotira: CEO of DeviantART

Ali Khwaja: CFO of Safecharge

Zach Erdem: Proprietor of 75 Main

Jim Beley: GM of The Umstead Hotel

Alexis Gelburd-Kimler: Proprietor of West Bridge

Elie Georges: Proprietor of Hotel San Regis

Kalen Caughey: Founder o VOKE Tab

Michael Friedenberg: CEO of IDG

Donna Karan: Founder of DKNY

Edward Nardoza: Editor-in-Chief of WWD

Scott Dadich: Editor-in-Chief of Wired

Rhona Murphy: Former CEO of The Daily Beast

David J. Pecker: CEO of American Media

Lilian Roten: VP of Swissotel Hotels

Kenny Dichter: Founder/CEO of Wheels Up

Joshua Tetrick: Founder/CEO of Hampton Creek

Paul James: Global Brand Leader of The Luxury Collection

Dr. James Wagner: President of Emory University

Amy Thompson: President of ATM Artists & Management

Neil Gillis: President of Round Hill Music

Brett Matteson: President of Columbia Hospitality

Jonathan Reckford: CEO of Habitat For Humanity

Phil Harrison: President/CEO of Perkins+Will

Chef Bill Telepan

Tony Horton: Founder of P90X

Beth Weissenberger: Co-Founder of The Handel Group

Michael Fertik: Founder/CEO of Reputation.com

Dana Cowin: Editor-in-Chief of Food & Wine

Bob Proctor: Chairman of Proctor/Gallagher Institute

Dennis Turcinovic: Owner of Delmonicos

Vittorio Assaf: Co-Founder of Serafina Restaurant Group

Shafqat Islam: Co-Founder of Newscred

Matt Williams: CEO of The Martin Agency

Bruce Rogers: Executive Chef at Hale & Hearty

Caleb Merkl: Co-Founder of Maple

Candy Argondizza: VP of Culinary at ICC

Neil Sazant: President of The Sagamore

Matt Straz: Founder/CEO of Namely

Terry Couglin: Managing Partner of Marta/Maialino

Andrei Cherny: Co-Founder/CEO of Aspiration

Ronen Nissenbaum: Managing Director of Waldorf Astoria NY

Patrick Godfrey: President of Godfrey Q

Sarah Berman: Founder/President of The Berman Group

Michael Schwartz: Owner of Genuine Hospitality Group

Stephan Aarstol: Founder/CEO of Tower Paddle Boards

Peter Shaindlin: COO of Halekulani Corp.

August Cardona: Founder/CEO of Epicurean Group

Nick Kenner: Co-Founder of Just Salad

Tuesday
Mar212017

Bill Imada: founder, chairman & chief connectivity officer, IW Group

My NativeAdVice:

Bio:

Bill Imada is founder, chairman and chief connectivity officer of IW Group, a minority-owned and operated advertising, marketing and communications agency focusing on the growing multicultural markets.  For more than 25 years, Bill works with some of the top domestic and global companies, including American Airlines, Coca-Cola, Fox, General Motors, Godiva Chocolatier, HBO, Lexus, McDonald’s, Pacific Gas & Electric Company, Southern California Edison, Shiseido, Toyota Motor Sales, USA, Inc., Walt Disney Imagineering, Warner Bros. Pictures, Walmart Stores, Wells Fargo, Westfield Malls and many others. Bill is active in the community and serves on more than a dozen boards and advisory councils. His board service includes the Advertising Educational Foundation, Asia Society Southern California, California Asian Pacific Chamber of Commerce, Center for Asian American Media, Coalition for Asian Pacifics in Entertainment, LAGRANT Foundation and PBS. Bill also co-founded the Asian & Pacific Islander American Scholarship Fund (APIASF) more than ten years ago and established the Asian/Pacific Islander American Chamber of Commerce & Entrepreneurship (ACE), an organization that is based in Washington, D.C. three years ago. His efforts were recognized by The White House and he was invited to meet President Barack Obama with 12 other Asian/Pacific Islander American leaders.  Later, Bill was appointed to the President’s Advisory Commission on Asian Americans and Pacific Islanders by President Obama.

How did you get into the industry?

By accident.  I left college early to pursue an opportunity in human resources. After working in this area for several years, I realized that HR wasn’t in my future. I decided to shift gears and take another career path.  Public relations and public affairs always interested me. Hence, I decided to start my own firm and work as a consultant. It certainly helped to have a company who believed in me and my work. One of our very first clients was a large global company, Anheuser-Busch Companies, Inc.

Any emerging industry trends?

Diversity is important to many companies, organizations and communities; yet people now seem to cringe when they hear this term. It is often over-used and under-valued. The trend now is focused more on engagement and equity—making sure that all voices are heard and valued. There is a broadening of diversity in other ways. We are now taking more about diversity of thought; diversity of experiences; diversity of interests and more.  

There is a growing number of voices fighting against the proliferation of “fake” news. People want and value greater authenticity, transparency and integrity. This is also expected of thought-leaders, corporations and foundations, governmental agencies and nonprofit organizations.

Any industry opportunities or challenges?

Augmented reality and artificial intelligence are growing in significance, and more and more public relations and marketing agencies are now focused on how to use AR and AI in promoting products, services, interests and experiences. However, with AR, AI and any new platform for engaging the public, there are growing concerns over the intrusiveness of marketing, advertising and promotions in the lives of consumers. People continue to worry about privacy and wonder if companies, governmental agencies and nonprofit organizations are now monitoring everything that they do.  

AI is also leading to new innovations including autonomous cars and hands-free homes and offices. AI is also changing the way we look at other industries, including banking, retail, food service, insurance and more. The future is leading to a more digital society—free of cash, brick and mortar banks and retail facilities, and other on-premise businesses.

Inspiration for the business idea, and your vision for the Business?

Keeping an eye on the demographic changes in our country and seeing the growing success of multicultural pioneers in the African-American and Latino/Hispanic communities. Before there were Asian-American advertising and marketing agencies, there were black-owned and Hispanic-owned agencies. It was only a matter of time before companies would see the value in marketing to Asian and Asian-American consumers in this country.

What's next for the Business in the near future?

Transition to a new generation. This is already happening. After operating my business successfully for more than 15 years, I turned the reins over to a GenXer who worked with me for many years. She now handles day-to-day operations and runs the company. She, in turn, is training younger professionals to advance. The company is now evolving to focus on Millennials and GenZ consumers and business owners. In a few months, we’ll move to a new, less-traditional office (which is in keeping with the changing look and feel of workplaces today). The new space will be open concept, have fewer walls and only a handful of offices.

We have also moved to a modular management style. Teams are organic and fluid, and can form with any member of the company based on the needs, interests and aspirations of the client. More value is placed on listening vs. presenting. And less emphasis is being placed on speaking points. Instead, we are placing greater value on being expert listeners.

Finally, we have created a new division focusing on the 83 million millennial consumers in the U.S. The new company is for millennials and is operated by millennials. As company struggle to understand how to connect with millennials between the ages of 19 and 35 years, our new millennial-focused company will help them navigate through this process.

Your key initiatives for the success of the Business?

We have moved to a less hierarchical system of management and a more modular system. It is almost a form of a-la-carte management. Teams are selected and formed based on their interests, experiences and ingenuity. Everyone from the senior-most to the junior-most individuals within the company can lead or follow depending on the client.  It affords everyone an opportunity to generate ideas and lead.

Your most difficult moment at the Business? (and what did you learn?)

Employee conflict. Conflict is never an easy thing to deal with or address. One core lesson is something that many company leaders have advised for years. It isn’t always easy to supervise, manage and direct people who are also your friends. This became readily apparent when the company leadership had to scold or even discipline an associate for inappropriate behavior or to counsel them when they made a mistake that adversely impacted the company. Once a company has grown beyond 50 people that is when it is time to bring on an HR professional. For years we operated without the assistance and counsel of an HR official. Today we have one. Having an HR professional on staff full-time has made a world of difference.

Ideal experience for a customer/client?

We have created a safe place for clients (including previous and prospective clients). Every few weeks, we bring all of our clients together for breakfast. The group is affectionately known as the 750 Network. The name was derived after living in Los Angeles for years. Almost everyone you know has a horror story about being stuck in traffic on any of LA’s notorious freeways. If we tell our guests to arrive at 8 a.m., they almost always arrive at 8:10 a.m. or later.  As a joke, we said arrive at 7:50 a.m. in an attempt to get them all there by 8 a.m.  It worked. The group is now called 750 (to reflect the start-time for our event). The group meets over breakfast for no more than 70 minutes. Everyone sits around one large table face-to-face. Breakfast is plated and served. Any member of the organization can bring up a problem or challenge, and the entire group (regardless of who is there) agrees to solve it. Competitors sit side-by-side and all problem-solving is done confidentiality. In the more than 20 years we have been meeting as a group, not one person has ever discussed a confidential matter outside of the 750 Network. Today the group has more than 150 people who meet for breakfast for no more than 70 minutes.

How do you motivate others?

Booker T. Washington once said: “If you want to lift yourself up, lift up someone else.”  I make it a point to lift up someone each and every day of my life.

Career advice to those in your industry?

Simple mathematics and accounting skills will help you succeed in something we all must do—network.  I practice the FILO method. Be the first to arrive at every event (“First-In” as in “FI”) and the last to leave the event (“Last-Out” as in “LO”). If you arrive earlier than the time listed, you have the advantage of meeting whoever is there first. If you leave too soon, you could miss out on making that final impression on a prospective client or employee. So many people say, “Arrive fashionably late.”  I say and do the opposite. Arrive ahead of the appointed time and meet everyone there (before the crowds arrive).  Isn’t it better to have a 1-to-1 ratio than a 300-to-1 ratio after the event is in full swing?  I say yes.

https://twitter.com/iwgroup

https://www.facebook.com/IWGroup